In today's ever-evolving market landscape, businesses grapple with the challenge of capturing consumer attention amidst a myriad of marketing strategies. Augmented Reality (AR) is emerging as a game-changer, transforming traditional methods and presenting innovative opportunities for business-to-consumer (B2C) interactions. By allowing consumers to virtually engage with products in real-time, AR technology redefines the dynamics of product engagement and advertising, promising to reshape brand-consumer relationships. This paper embarks on a comprehensive exploration of AR's pivotal role in shaping consumer perception, with a specific focus on non-physical product interactions. It investigates the impact of AR on customer brand engagement and purchase intent while also addressing concerns related to accessibility and affordability. Drawing upon a systematic literature review spanning from 2010 to 2023, this study synthesizes insights from a multitude of sources to provide a nuanced understanding of AR implementation across various sectors. The articles reviewed are meticulously categorized based on independent variables, offering a holistic perspective on current practices and challenges. By shedding light on the landscape of AR adoption, this paper contributes to the advancement of augmented reality as a transformative force in both consumer perception and market dynamics.
Published in | Abstract Book of the GLOBAL CONFLUENCE OF MANAGEMENT HORIZONS |
Page(s) | 4-4 |
Creative Commons |
This is an Open Access abstract, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
Copyright |
Copyright © The Author(s), 2024. Published by Science Publishing Group |
Augmented Reality, AR, Retailing, Technology, Consumer Attitudes, TAM, Attitude Components, Customer Experience