Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University

Desta Dirbeba Dinka

doi:doi:10.11648/j.ajtab.20180401.13

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Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University

Desta Dirbeba Dinka

Published in American Journal of Theoretical and Applied Business (Volume 4, Issue 1)

Received: 19 November 2017 Accepted: 30 November 2017 Published: 8 March 2018

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Abstract

Although a vast amount of researches have been done on the relations of Organizational Citizenship Behavior (OCB) and employees’ performance in western or foreign context, there is a little or no empirical evidence in domestic context. However, scholars argue that geographical and cultural differences can bring about differences in OCB.Thus, this empirical study was conducted to find out the relationship between employees’ performance and OCB in Ethiopian context, particularly in Dire Dawa.The study was also aimed at investigating the underlying reasons for imperceptibility of OCB in Dire Dawa University.A stratified random sampling technique was used to select 114 employees as the representative sample of the study. The standardized measurement scales were adapted for Liker scale questions and distributed to the employees. Spearman correlation was used to test the co-relational hypotheses while percentage and graphs were employed for the purpose of descriptive analysis. The findings showed that employee’s performance is correlated positively and significantly to the OCB dimensions.Furthermore, organizational justice problems and employee’s intention to the leave the institution were found to be the major underlying reasons for imperceptibility of OCB among the employees under the study while fairness perception, individual disposition and proper leadership styles, on the other hand,were shown to be the major enabling factors for OCB among employees in the institution’s context.

Published in	American Journal of Theoretical and Applied Business (Volume 4, Issue 1)
DOI	10.11648/j.ajtab.20180401.13
Page(s)	15-26
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2018. Published by Science Publishing Group

Keywords

Organizational Citizenship Behavior, Employees Performance, Organizational Justice, Employees Intentions

References

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Desta Dirbeba Dinka. (2018). Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University. American Journal of Theoretical and Applied Business, 4(1), 15-26. https://doi.org/10.11648/j.ajtab.20180401.13

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ACS Style

Desta Dirbeba Dinka. Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University. Am. J. Theor. Appl. Bus. 2018, 4(1), 15-26. doi: 10.11648/j.ajtab.20180401.13

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AMA Style

Desta Dirbeba Dinka. Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University. Am J Theor Appl Bus. 2018;4(1):15-26. doi: 10.11648/j.ajtab.20180401.13

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@article{10.11648/j.ajtab.20180401.13,
  author = {Desta Dirbeba Dinka},
  title = {Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University},
  journal = {American Journal of Theoretical and Applied Business},
  volume = {4},
  number = {1},
  pages = {15-26},
  doi = {10.11648/j.ajtab.20180401.13},
  url = {https://doi.org/10.11648/j.ajtab.20180401.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajtab.20180401.13},
  abstract = {Although a vast amount of researches have been done on the relations of Organizational Citizenship Behavior (OCB) and employees’ performance in western or foreign context, there is a little or no empirical evidence in domestic context. However, scholars argue that geographical and cultural differences can bring about differences in OCB.Thus, this empirical study was conducted to find out the relationship between employees’ performance and OCB in Ethiopian context, particularly in Dire Dawa.The study was also aimed at investigating the underlying reasons for imperceptibility of OCB in Dire Dawa University.A stratified random sampling technique was used to select 114 employees as the representative sample of the study. The standardized measurement scales were adapted for Liker scale questions and distributed to the employees. Spearman correlation was used to test the co-relational hypotheses while percentage and graphs were employed for the purpose of descriptive analysis. The findings showed that employee’s performance is correlated positively and significantly to the OCB dimensions.Furthermore, organizational justice problems and employee’s intention to the leave the institution were found to be the major underlying reasons for imperceptibility of OCB among the employees under the study while fairness perception, individual disposition and proper leadership styles, on the other hand,were shown to be the major enabling factors for OCB among employees in the institution’s context.},
 year = {2018}
}

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TY  - JOUR
T1  - Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University
AU  - Desta Dirbeba Dinka
Y1  - 2018/03/08
PY  - 2018
N1  - https://doi.org/10.11648/j.ajtab.20180401.13
DO  - 10.11648/j.ajtab.20180401.13
T2  - American Journal of Theoretical and Applied Business
JF  - American Journal of Theoretical and Applied Business
JO  - American Journal of Theoretical and Applied Business
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PB  - Science Publishing Group
SN  - 2469-7842
UR  - https://doi.org/10.11648/j.ajtab.20180401.13
AB  - Although a vast amount of researches have been done on the relations of Organizational Citizenship Behavior (OCB) and employees’ performance in western or foreign context, there is a little or no empirical evidence in domestic context. However, scholars argue that geographical and cultural differences can bring about differences in OCB.Thus, this empirical study was conducted to find out the relationship between employees’ performance and OCB in Ethiopian context, particularly in Dire Dawa.The study was also aimed at investigating the underlying reasons for imperceptibility of OCB in Dire Dawa University.A stratified random sampling technique was used to select 114 employees as the representative sample of the study. The standardized measurement scales were adapted for Liker scale questions and distributed to the employees. Spearman correlation was used to test the co-relational hypotheses while percentage and graphs were employed for the purpose of descriptive analysis. The findings showed that employee’s performance is correlated positively and significantly to the OCB dimensions.Furthermore, organizational justice problems and employee’s intention to the leave the institution were found to be the major underlying reasons for imperceptibility of OCB among the employees under the study while fairness perception, individual disposition and proper leadership styles, on the other hand,were shown to be the major enabling factors for OCB among employees in the institution’s context.
VL  - 4
IS  - 1
ER  -

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Author Information

Desta Dirbeba Dinka

Chemistry Department, Dire Dawa University, Dire Dawa, Ethiopia

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APA Style

Desta Dirbeba Dinka. (2018). Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University. American Journal of Theoretical and Applied Business, 4(1), 15-26. https://doi.org/10.11648/j.ajtab.20180401.13

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ACS Style

Desta Dirbeba Dinka. Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University. Am. J. Theor. Appl. Bus. 2018, 4(1), 15-26. doi: 10.11648/j.ajtab.20180401.13

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AMA Style

Desta Dirbeba Dinka. Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University. Am J Theor Appl Bus. 2018;4(1):15-26. doi: 10.11648/j.ajtab.20180401.13

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@article{10.11648/j.ajtab.20180401.13,
  author = {Desta Dirbeba Dinka},
  title = {Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University},
  journal = {American Journal of Theoretical and Applied Business},
  volume = {4},
  number = {1},
  pages = {15-26},
  doi = {10.11648/j.ajtab.20180401.13},
  url = {https://doi.org/10.11648/j.ajtab.20180401.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajtab.20180401.13},
  abstract = {Although a vast amount of researches have been done on the relations of Organizational Citizenship Behavior (OCB) and employees’ performance in western or foreign context, there is a little or no empirical evidence in domestic context. However, scholars argue that geographical and cultural differences can bring about differences in OCB.Thus, this empirical study was conducted to find out the relationship between employees’ performance and OCB in Ethiopian context, particularly in Dire Dawa.The study was also aimed at investigating the underlying reasons for imperceptibility of OCB in Dire Dawa University.A stratified random sampling technique was used to select 114 employees as the representative sample of the study. The standardized measurement scales were adapted for Liker scale questions and distributed to the employees. Spearman correlation was used to test the co-relational hypotheses while percentage and graphs were employed for the purpose of descriptive analysis. The findings showed that employee’s performance is correlated positively and significantly to the OCB dimensions.Furthermore, organizational justice problems and employee’s intention to the leave the institution were found to be the major underlying reasons for imperceptibility of OCB among the employees under the study while fairness perception, individual disposition and proper leadership styles, on the other hand,were shown to be the major enabling factors for OCB among employees in the institution’s context.},
 year = {2018}
}

Copy | Download

TY  - JOUR
T1  - Organizational Citizenship Behaviour and Employees’ Performance Assessment: The Case of Dire Dawa University
AU  - Desta Dirbeba Dinka
Y1  - 2018/03/08
PY  - 2018
N1  - https://doi.org/10.11648/j.ajtab.20180401.13
DO  - 10.11648/j.ajtab.20180401.13
T2  - American Journal of Theoretical and Applied Business
JF  - American Journal of Theoretical and Applied Business
JO  - American Journal of Theoretical and Applied Business
SP  - 15
EP  - 26
PB  - Science Publishing Group
SN  - 2469-7842
UR  - https://doi.org/10.11648/j.ajtab.20180401.13
AB  - Although a vast amount of researches have been done on the relations of Organizational Citizenship Behavior (OCB) and employees’ performance in western or foreign context, there is a little or no empirical evidence in domestic context. However, scholars argue that geographical and cultural differences can bring about differences in OCB.Thus, this empirical study was conducted to find out the relationship between employees’ performance and OCB in Ethiopian context, particularly in Dire Dawa.The study was also aimed at investigating the underlying reasons for imperceptibility of OCB in Dire Dawa University.A stratified random sampling technique was used to select 114 employees as the representative sample of the study. The standardized measurement scales were adapted for Liker scale questions and distributed to the employees. Spearman correlation was used to test the co-relational hypotheses while percentage and graphs were employed for the purpose of descriptive analysis. The findings showed that employee’s performance is correlated positively and significantly to the OCB dimensions.Furthermore, organizational justice problems and employee’s intention to the leave the institution were found to be the major underlying reasons for imperceptibility of OCB among the employees under the study while fairness perception, individual disposition and proper leadership styles, on the other hand,were shown to be the major enabling factors for OCB among employees in the institution’s context.
VL  - 4
IS  - 1
ER  -

Copy | Download