Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe

Vonai Chirasha; Shadreck Zangairai; Phillip Mutandwa

doi:doi:10.11648/j.fcp.20170204.11

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Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe

Vonai Chirasha, Shadreck Zangairai, Phillip Mutandwa

Published in Frontiers in Cognitive Psychology (Volume 2, Issue 4)

Received: 21 June 2017 Accepted: 5 July 2017 Published: 8 September 2017

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Abstract

The economic decline and political instability in Zimbabwe has negatively affected healthcare budgets which ultimatimately affect resource mobilisation and allocation in most institutions of health care including the Public Health Sector. The research conducted at Masvingo Hospital in Zimbabwe in 2015 indicated a high level of quality nursing care suggesting that most complains from the public about the poor service from nurses might be attributed to over crowdedness found at the hospital and shortage of resources. Total quality management is an organisation wide intervention which may require hospitals like Masvingo to incorporate quality initiatives into strategic plans involving nurse leaders and key personnel to identify strategies that may be put in place to enhance nursing quality care. Measuring nursing quality care through interrogating nursing behaviour may not be a conclusive approach of managing quality issues in hospitals. Future research may look at an all inclusive approach to quality nursing care. All new recruits health workers may also be inducted in quality care values.

Published in	Frontiers in Cognitive Psychology (Volume 2, Issue 4)
DOI	10.11648/j.fcp.20170204.11
Page(s)	102-110
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2017. Published by Science Publishing Group

Keywords

Nursing Care, Patient Satisfaction, Quality from Patient Perspective, Environmental Factors, Nurses’ Attitude and Behaviour

References

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APA Style

Vonai Chirasha, Shadreck Zangairai, Phillip Mutandwa. (2017). Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe. Frontiers in Cognitive Psychology, 2(4), 102-110. https://doi.org/10.11648/j.fcp.20170204.11

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ACS Style

Vonai Chirasha; Shadreck Zangairai; Phillip Mutandwa. Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe. Front. Cognit. Psychol. 2017, 2(4), 102-110. doi: 10.11648/j.fcp.20170204.11

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AMA Style

Vonai Chirasha, Shadreck Zangairai, Phillip Mutandwa. Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe. Front Cognit Psychol. 2017;2(4):102-110. doi: 10.11648/j.fcp.20170204.11

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@article{10.11648/j.fcp.20170204.11,
  author = {Vonai Chirasha and Shadreck Zangairai and Phillip Mutandwa},
  title = {Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe},
  journal = {Frontiers in Cognitive Psychology},
  volume = {2},
  number = {4},
  pages = {102-110},
  doi = {10.11648/j.fcp.20170204.11},
  url = {https://doi.org/10.11648/j.fcp.20170204.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.fcp.20170204.11},
  abstract = {The economic decline and political instability in Zimbabwe has negatively affected healthcare budgets which ultimatimately affect resource mobilisation and allocation in most institutions of health care including the Public Health Sector. The research conducted at Masvingo Hospital in Zimbabwe in 2015 indicated a high level of quality nursing care suggesting that most complains from the public about the poor service from nurses might be attributed to over crowdedness found at the hospital and shortage of resources. Total quality management is an organisation wide intervention which may require hospitals like Masvingo to incorporate quality initiatives into strategic plans involving nurse leaders and key personnel to identify strategies that may be put in place to enhance nursing quality care. Measuring nursing quality care through interrogating nursing behaviour may not be a conclusive approach of managing quality issues in hospitals. Future research may look at an all inclusive approach to quality nursing care. All new recruits health workers may also be inducted in quality care values.},
 year = {2017}
}

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TY  - JOUR
T1  - Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe
AU  - Vonai Chirasha
AU  - Shadreck Zangairai
AU  - Phillip Mutandwa
Y1  - 2017/09/08
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DO  - 10.11648/j.fcp.20170204.11
T2  - Frontiers in Cognitive Psychology
JF  - Frontiers in Cognitive Psychology
JO  - Frontiers in Cognitive Psychology
SP  - 102
EP  - 110
PB  - Science Publishing Group
UR  - https://doi.org/10.11648/j.fcp.20170204.11
AB  - The economic decline and political instability in Zimbabwe has negatively affected healthcare budgets which ultimatimately affect resource mobilisation and allocation in most institutions of health care including the Public Health Sector. The research conducted at Masvingo Hospital in Zimbabwe in 2015 indicated a high level of quality nursing care suggesting that most complains from the public about the poor service from nurses might be attributed to over crowdedness found at the hospital and shortage of resources. Total quality management is an organisation wide intervention which may require hospitals like Masvingo to incorporate quality initiatives into strategic plans involving nurse leaders and key personnel to identify strategies that may be put in place to enhance nursing quality care. Measuring nursing quality care through interrogating nursing behaviour may not be a conclusive approach of managing quality issues in hospitals. Future research may look at an all inclusive approach to quality nursing care. All new recruits health workers may also be inducted in quality care values.
VL  - 2
IS  - 4
ER  -

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Author Information

Vonai Chirasha

Department of Human Resource Management, Faculty of Social Science, Midlands State University, Gweru, Zimbabwe
Shadreck Zangairai

Department of Human Resource Management, Faculty of Social Science, Midlands State University, Gweru, Zimbabwe
Phillip Mutandwa

Department of Psychology, Faculty of Social Sciences Midlands State University, Gweru, Zimbabwe

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APA Style

Vonai Chirasha, Shadreck Zangairai, Phillip Mutandwa. (2017). Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe. Frontiers in Cognitive Psychology, 2(4), 102-110. https://doi.org/10.11648/j.fcp.20170204.11

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ACS Style

Vonai Chirasha; Shadreck Zangairai; Phillip Mutandwa. Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe. Front. Cognit. Psychol. 2017, 2(4), 102-110. doi: 10.11648/j.fcp.20170204.11

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AMA Style

Vonai Chirasha, Shadreck Zangairai, Phillip Mutandwa. Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe. Front Cognit Psychol. 2017;2(4):102-110. doi: 10.11648/j.fcp.20170204.11

Copy | Download

@article{10.11648/j.fcp.20170204.11,
  author = {Vonai Chirasha and Shadreck Zangairai and Phillip Mutandwa},
  title = {Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe},
  journal = {Frontiers in Cognitive Psychology},
  volume = {2},
  number = {4},
  pages = {102-110},
  doi = {10.11648/j.fcp.20170204.11},
  url = {https://doi.org/10.11648/j.fcp.20170204.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.fcp.20170204.11},
  abstract = {The economic decline and political instability in Zimbabwe has negatively affected healthcare budgets which ultimatimately affect resource mobilisation and allocation in most institutions of health care including the Public Health Sector. The research conducted at Masvingo Hospital in Zimbabwe in 2015 indicated a high level of quality nursing care suggesting that most complains from the public about the poor service from nurses might be attributed to over crowdedness found at the hospital and shortage of resources. Total quality management is an organisation wide intervention which may require hospitals like Masvingo to incorporate quality initiatives into strategic plans involving nurse leaders and key personnel to identify strategies that may be put in place to enhance nursing quality care. Measuring nursing quality care through interrogating nursing behaviour may not be a conclusive approach of managing quality issues in hospitals. Future research may look at an all inclusive approach to quality nursing care. All new recruits health workers may also be inducted in quality care values.},
 year = {2017}
}

Copy | Download

TY  - JOUR
T1  - Quality Care Nursing at Masvingo Provincial Hospital in Zimbabwe
AU  - Vonai Chirasha
AU  - Shadreck Zangairai
AU  - Phillip Mutandwa
Y1  - 2017/09/08
PY  - 2017
N1  - https://doi.org/10.11648/j.fcp.20170204.11
DO  - 10.11648/j.fcp.20170204.11
T2  - Frontiers in Cognitive Psychology
JF  - Frontiers in Cognitive Psychology
JO  - Frontiers in Cognitive Psychology
SP  - 102
EP  - 110
PB  - Science Publishing Group
UR  - https://doi.org/10.11648/j.fcp.20170204.11
AB  - The economic decline and political instability in Zimbabwe has negatively affected healthcare budgets which ultimatimately affect resource mobilisation and allocation in most institutions of health care including the Public Health Sector. The research conducted at Masvingo Hospital in Zimbabwe in 2015 indicated a high level of quality nursing care suggesting that most complains from the public about the poor service from nurses might be attributed to over crowdedness found at the hospital and shortage of resources. Total quality management is an organisation wide intervention which may require hospitals like Masvingo to incorporate quality initiatives into strategic plans involving nurse leaders and key personnel to identify strategies that may be put in place to enhance nursing quality care. Measuring nursing quality care through interrogating nursing behaviour may not be a conclusive approach of managing quality issues in hospitals. Future research may look at an all inclusive approach to quality nursing care. All new recruits health workers may also be inducted in quality care values.
VL  - 2
IS  - 4
ER  -

Copy | Download