Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork

Tang Baoxin; Yu Haiping; Gu Yanfen; Sun Xiaoliang; Kang Baoli; Zhou Jian; Wen Jiling; Yun Ying Hung; Chen Chi

doi:doi:10.11648/j.hep.20210603.12

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Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork

Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, Zhou Jian, Wen Jiling, Yun Ying Hung, Chen Chi

Published in International Journal of Health Economics and Policy (Volume 6, Issue 3)

Received: 13 July 2021 Accepted: 3 August 2021 Published: 11 August 2021

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Abstract

Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P < 0.01). Participants' satisfaction with the course was 99.02% and the application of TeamSTEPPS tools was effective. The actual application satisfaction of staff was 100%. Until now, the infection rate and the incidence of safety adverse events in this observation site were 0%. Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.

Published in	International Journal of Health Economics and Policy (Volume 6, Issue 3)
DOI	10.11648/j.hep.20210603.12
Page(s)	85-91
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2021. Published by Science Publishing Group

Keywords

TeamSTEPPS, Medical Observation Site, Infection Control, Safety Management

References

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[13]	WHO. Statement on the second meeting of the International Health Regulations (2005). Emergency committee regarding the outbreak of novel coronavirus (2019-nCoV). 30 January 2020. Available at https://www.who.int/news-room/detail/30-01-2020-statement-on-the-second-meeting-of-the-international-health-regulations-(2005)-emergency-committee regarding-the-outbreak-of-novel-coronavirus-(2019-nCoV). Date accessed: 6 February 2020.
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APA Style

Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, et al. (2021). Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. International Journal of Health Economics and Policy, 6(3), 85-91. https://doi.org/10.11648/j.hep.20210603.12

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ACS Style

Tang Baoxin; Yu Haiping; Gu Yanfen; Sun Xiaoliang; Kang Baoli, et al. Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. Int. J. Health Econ. Policy 2021, 6(3), 85-91. doi: 10.11648/j.hep.20210603.12

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AMA Style

Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, et al. Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. Int J Health Econ Policy. 2021;6(3):85-91. doi: 10.11648/j.hep.20210603.12

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@article{10.11648/j.hep.20210603.12,
  author = {Tang Baoxin and Yu Haiping and Gu Yanfen and Sun Xiaoliang and Kang Baoli and Zhou Jian and Wen Jiling and Yun Ying Hung and Chen Chi},
  title = {Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork},
  journal = {International Journal of Health Economics and Policy},
  volume = {6},
  number = {3},
  pages = {85-91},
  doi = {10.11648/j.hep.20210603.12},
  url = {https://doi.org/10.11648/j.hep.20210603.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hep.20210603.12},
  abstract = {Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.},
 year = {2021}
}

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TY  - JOUR
T1  - Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork
AU  - Tang Baoxin
AU  - Yu Haiping
AU  - Gu Yanfen
AU  - Sun Xiaoliang
AU  - Kang Baoli
AU  - Zhou Jian
AU  - Wen Jiling
AU  - Yun Ying Hung
AU  - Chen Chi
Y1  - 2021/08/11
PY  - 2021
N1  - https://doi.org/10.11648/j.hep.20210603.12
DO  - 10.11648/j.hep.20210603.12
T2  - International Journal of Health Economics and Policy
JF  - International Journal of Health Economics and Policy
JO  - International Journal of Health Economics and Policy
SP  - 85
EP  - 91
PB  - Science Publishing Group
SN  - 2578-9309
UR  - https://doi.org/10.11648/j.hep.20210603.12
AB  - Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.
VL  - 6
IS  - 3
ER  -

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Author Information

Tang Baoxin

Department of Cardiovascular Medicine, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Yu Haiping

Department of Nursing, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Gu Yanfen

Department of VIP Ward, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Sun Xiaoliang

Teaching and Training Department, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Kang Baoli

Teaching and Training Department, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Zhou Jian

Department of Cardiovascular Medicine, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Wen Jiling

Department of Urology, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China
Yun Ying Hung

International & Overseas Affairs, Chung Hwa University of Medical Technology, Taiwan, China
Chen Chi

Teaching and Training Office, Shanghai East Hospital, School of Medicine, Tongji University, Shanghai, China

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Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, et al. (2021). Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. International Journal of Health Economics and Policy, 6(3), 85-91. https://doi.org/10.11648/j.hep.20210603.12

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ACS Style

Tang Baoxin; Yu Haiping; Gu Yanfen; Sun Xiaoliang; Kang Baoli, et al. Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. Int. J. Health Econ. Policy 2021, 6(3), 85-91. doi: 10.11648/j.hep.20210603.12

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AMA Style

Tang Baoxin, Yu Haiping, Gu Yanfen, Sun Xiaoliang, Kang Baoli, et al. Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork. Int J Health Econ Policy. 2021;6(3):85-91. doi: 10.11648/j.hep.20210603.12

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@article{10.11648/j.hep.20210603.12,
  author = {Tang Baoxin and Yu Haiping and Gu Yanfen and Sun Xiaoliang and Kang Baoli and Zhou Jian and Wen Jiling and Yun Ying Hung and Chen Chi},
  title = {Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork},
  journal = {International Journal of Health Economics and Policy},
  volume = {6},
  number = {3},
  pages = {85-91},
  doi = {10.11648/j.hep.20210603.12},
  url = {https://doi.org/10.11648/j.hep.20210603.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hep.20210603.12},
  abstract = {Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.},
 year = {2021}
}

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TY  - JOUR
T1  - Implementing TeamSTEPPS in a Shanghai COVID-19 Quarantine Center for Medical Observation to Enhance Interprofessional Attitude and Skills Regarding Teamwork
AU  - Tang Baoxin
AU  - Yu Haiping
AU  - Gu Yanfen
AU  - Sun Xiaoliang
AU  - Kang Baoli
AU  - Zhou Jian
AU  - Wen Jiling
AU  - Yun Ying Hung
AU  - Chen Chi
Y1  - 2021/08/11
PY  - 2021
N1  - https://doi.org/10.11648/j.hep.20210603.12
DO  - 10.11648/j.hep.20210603.12
T2  - International Journal of Health Economics and Policy
JF  - International Journal of Health Economics and Policy
JO  - International Journal of Health Economics and Policy
SP  - 85
EP  - 91
PB  - Science Publishing Group
SN  - 2578-9309
UR  - https://doi.org/10.11648/j.hep.20210603.12
AB  - Objective: To improve the cooperation efficiency of an anti-epidemic team and achieve infection control and safety management in an observation site by implementing the TeamSTEPPS (Team Strategies &Tools to Enhance Performance and Patient Safety Course) program. Methods: There were 41 staff members from hospitals, the district government, a health supervision institute, the Center for Disease Control and Prevention, public security, and hotels who participated in this program. The course was taught by a master trainer certified by The Agency for Healthcare Research and Quality (AHRQ). The project was evaluated by the Kirkpatrick Model which Including Level 1-reaction assessment (participants satisfaction), Level 2-learning assessment (team work attitude and cognition level), Level 3-behavior assessment (TeamSTEPPS tools and strategies using in workplace) and Level 4- results assessment (infection rate of isolation personnel and staff, incidence of safe adverse events, satisfaction of TeamSTEPPS practice in work). Results: After training and implementation of the TeamSTEPPS program, participants’ attitudes, perception, knowledge, and skills regarding teamwork, team structure, leadership, situation monitoring, mutual support, and communication had significantly increased (P Conclusion: The TeamSTEPPS program is an effective strategy to improve interprofessional teamwork at the observation site, which contributes to safe COVID-19 management.
VL  - 6
IS  - 3
ER  -

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