Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited

Elijah Ng’ang’a Njuguna; Bula Hannah Orwa

doi:doi:10.11648/j.ijber.20150405.14

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Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited

Elijah Ng’ang’a Njuguna, Bula Hannah Orwa

Published in International Journal of Business and Economics Research (Volume 4, Issue 5)

Received: 3 September 2015 Accepted: 4 October 2015 Published: 19 October 2015

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Abstract

Performance appraisal serves a good number of purposes in organizations. In the context of socialization, performance appraisal provides important feedback about how well the individual is getting along in the organization. This general objective of this study was to assess the impact of performance appraisal on organizational performance in Murang’a water and Sanitation Company. The study also sought to establish the effects of goal setting in performance appraisal, feedback in performance appraisal and performance appraisal on the organizational performance on Murang’a water and Sanitation Company. This study employed a descriptive research survey. The census for this study was 94 employees working in Murang’a water and Sanitation Company. In addition the study used primary data collected using questionnaires; the questionnaires included structured and unstructured questions. Data collected was mainly quantitative in nature and was appropriately analyzed using descriptive statistics. The descriptive statistical tools helped in describing the data and determine the extent to be used. These included frequencies, percentages, mean and standard deviations. In addition, multiple regression analysis was used to establish the relationship between dependent and the independent variable. SPSS (Statistical Package for Social Sciences), was used in analysis. The study established that employees’ knowledge and skills in performance appraisal influences the organizational performance in Murang’a water and Sanitation Company most followed by feedback in performance appraisal and goal setting in performance appraisal. The study therefore recommends that Murang’a water and Sanitation Company should set its goals with employees in mind. In addition, the organization should ensure that all employees understand the organization’s goals.

Published in	International Journal of Business and Economics Research (Volume 4, Issue 5)
DOI	10.11648/j.ijber.20150405.14
Page(s)	250-263
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2015. Published by Science Publishing Group

Keywords

Performance Appraisal, Organization Performance, Water Sanitation Knowledge, Feedback, Goal Setting

References

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APA Style

Elijah Ng’ang’a Njuguna, Bula Hannah Orwa. (2015). Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited. International Journal of Business and Economics Research, 4(5), 250-263. https://doi.org/10.11648/j.ijber.20150405.14

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ACS Style

Elijah Ng’ang’a Njuguna; Bula Hannah Orwa. Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited. Int. J. Bus. Econ. Res. 2015, 4(5), 250-263. doi: 10.11648/j.ijber.20150405.14

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AMA Style

Elijah Ng’ang’a Njuguna, Bula Hannah Orwa. Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited. Int J Bus Econ Res. 2015;4(5):250-263. doi: 10.11648/j.ijber.20150405.14

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@article{10.11648/j.ijber.20150405.14,
  author = {Elijah Ng’ang’a Njuguna and Bula Hannah Orwa},
  title = {Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited},
  journal = {International Journal of Business and Economics Research},
  volume = {4},
  number = {5},
  pages = {250-263},
  doi = {10.11648/j.ijber.20150405.14},
  url = {https://doi.org/10.11648/j.ijber.20150405.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20150405.14},
  abstract = {Performance appraisal serves a good number of purposes in organizations. In the context of socialization, performance appraisal provides important feedback about how well the individual is getting along in the organization. This general objective of this study was to assess the impact of performance appraisal on organizational performance in Murang’a water and Sanitation Company. The study also sought to establish the effects of goal setting in performance appraisal, feedback in performance appraisal and performance appraisal on the organizational performance on Murang’a water and Sanitation Company. This study employed a descriptive research survey. The census for this study was 94 employees working in Murang’a water and Sanitation Company. In addition the study used primary data collected using questionnaires; the questionnaires included structured and unstructured questions. Data collected was mainly quantitative in nature and was appropriately analyzed using descriptive statistics. The descriptive statistical tools helped in describing the data and determine the extent to be used. These included frequencies, percentages, mean and standard deviations. In addition, multiple regression analysis was used to establish the relationship between dependent and the independent variable. SPSS (Statistical Package for Social Sciences), was used in analysis. The study established that employees’ knowledge and skills in performance appraisal influences the organizational performance in Murang’a water and Sanitation Company most followed by feedback in performance appraisal and goal setting in performance appraisal. The study therefore recommends that Murang’a water and Sanitation Company should set its goals with employees in mind. In addition, the organization should ensure that all employees understand the organization’s goals.},
 year = {2015}
}

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TY - JOUR
T1 - Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited
AU - Elijah Ng’ang’a Njuguna
AU - Bula Hannah Orwa
Y1 - 2015/10/19
PY - 2015
N1 - https://doi.org/10.11648/j.ijber.20150405.14
DO - 10.11648/j.ijber.20150405.14
T2 - International Journal of Business and Economics Research
JF - International Journal of Business and Economics Research
JO - International Journal of Business and Economics Research
SP - 250
EP - 263
PB - Science Publishing Group
SN - 2328-756X
UR - https://doi.org/10.11648/j.ijber.20150405.14
AB - Performance appraisal serves a good number of purposes in organizations. In the context of socialization, performance appraisal provides important feedback about how well the individual is getting along in the organization. This general objective of this study was to assess the impact of performance appraisal on organizational performance in Murang’a water and Sanitation Company. The study also sought to establish the effects of goal setting in performance appraisal, feedback in performance appraisal and performance appraisal on the organizational performance on Murang’a water and Sanitation Company. This study employed a descriptive research survey. The census for this study was 94 employees working in Murang’a water and Sanitation Company. In addition the study used primary data collected using questionnaires; the questionnaires included structured and unstructured questions. Data collected was mainly quantitative in nature and was appropriately analyzed using descriptive statistics. The descriptive statistical tools helped in describing the data and determine the extent to be used. These included frequencies, percentages, mean and standard deviations. In addition, multiple regression analysis was used to establish the relationship between dependent and the independent variable. SPSS (Statistical Package for Social Sciences), was used in analysis. The study established that employees’ knowledge and skills in performance appraisal influences the organizational performance in Murang’a water and Sanitation Company most followed by feedback in performance appraisal and goal setting in performance appraisal. The study therefore recommends that Murang’a water and Sanitation Company should set its goals with employees in mind. In addition, the organization should ensure that all employees understand the organization’s goals.
VL - 4
IS - 5
ER -

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Author Information

Elijah Ng’ang’a Njuguna

School of Business, Kenyatta University, Nairobi, Kenya
Bula Hannah Orwa

Department of Business Administration, School of Business, Kenyatta University, Nairobi, Kenya

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APA Style

Elijah Ng’ang’a Njuguna, Bula Hannah Orwa. (2015). Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited. International Journal of Business and Economics Research, 4(5), 250-263. https://doi.org/10.11648/j.ijber.20150405.14

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ACS Style

Elijah Ng’ang’a Njuguna; Bula Hannah Orwa. Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited. Int. J. Bus. Econ. Res. 2015, 4(5), 250-263. doi: 10.11648/j.ijber.20150405.14

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AMA Style

Elijah Ng’ang’a Njuguna, Bula Hannah Orwa. Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited. Int J Bus Econ Res. 2015;4(5):250-263. doi: 10.11648/j.ijber.20150405.14

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@article{10.11648/j.ijber.20150405.14,
  author = {Elijah Ng’ang’a Njuguna and Bula Hannah Orwa},
  title = {Antecedents of Performance Appraisal and Organizational Performance in Water and Sanitation Companies in Kenya: A Case of Murang’a Water and Sanitation Company limited},
  journal = {International Journal of Business and Economics Research},
  volume = {4},
  number = {5},
  pages = {250-263},
  doi = {10.11648/j.ijber.20150405.14},
  url = {https://doi.org/10.11648/j.ijber.20150405.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijber.20150405.14},
  abstract = {Performance appraisal serves a good number of purposes in organizations. In the context of socialization, performance appraisal provides important feedback about how well the individual is getting along in the organization. This general objective of this study was to assess the impact of performance appraisal on organizational performance in Murang’a water and Sanitation Company. The study also sought to establish the effects of goal setting in performance appraisal, feedback in performance appraisal and performance appraisal on the organizational performance on Murang’a water and Sanitation Company. This study employed a descriptive research survey. The census for this study was 94 employees working in Murang’a water and Sanitation Company. In addition the study used primary data collected using questionnaires; the questionnaires included structured and unstructured questions. Data collected was mainly quantitative in nature and was appropriately analyzed using descriptive statistics. The descriptive statistical tools helped in describing the data and determine the extent to be used. These included frequencies, percentages, mean and standard deviations. In addition, multiple regression analysis was used to establish the relationship between dependent and the independent variable. SPSS (Statistical Package for Social Sciences), was used in analysis. The study established that employees’ knowledge and skills in performance appraisal influences the organizational performance in Murang’a water and Sanitation Company most followed by feedback in performance appraisal and goal setting in performance appraisal. The study therefore recommends that Murang’a water and Sanitation Company should set its goals with employees in mind. In addition, the organization should ensure that all employees understand the organization’s goals.},
 year = {2015}
}

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