E-banking implies provision of banking products and services through electronic delivery channels. The study was designed to investigate ATM services in Bangladesh, its impact on social life and security of ATM accounts. The main objective of present study is to find out the practice, impact and security status of ATM booths in Bangladesh. The investigation was concentrated in various divisions, districts and towns in Bangladesh. The sample consisted of 120 bankers and bank customers, were selected purposively from various territory. Out of 120 respondents, 38 bankers and 72 bank customers who use ATM card have given their opinion on many issues of ATM accounts. Data was collected using questionnaire administrated by the researcher. Data were processed through micro computer using Statistical Package for Social Science (SPSS). From the analysis of data the following major findings were obtained i. ATM card holders in Bangladesh feel insecurity from hijacker to withdraw and deposit money from ATM booths and all the ATM booths of Bangladeshi banks are not in safe position.
| Published in | International Journal of Finance and Banking Research (Volume 3, Issue 3) |
| DOI | 10.11648/j.ijfbr.20170303.11 |
| Page(s) | 39-43 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2017. Published by Science Publishing Group |
E-Banking, ATM, Security, Assessment, Quality
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APA Style
Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh. (2017). Customers’ Assessment on ATM Services in Bangladesh. International Journal of Finance and Banking Research, 3(3), 39-43. https://doi.org/10.11648/j.ijfbr.20170303.11
ACS Style
Mohammad Shamsus Sadekin; Md. Abdul Hannan Shaikh. Customers’ Assessment on ATM Services in Bangladesh. Int. J. Finance Bank. Res. 2017, 3(3), 39-43. doi: 10.11648/j.ijfbr.20170303.11
AMA Style
Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh. Customers’ Assessment on ATM Services in Bangladesh. Int J Finance Bank Res. 2017;3(3):39-43. doi: 10.11648/j.ijfbr.20170303.11
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Download@article{10.11648/j.ijfbr.20170303.11,
author = {Mohammad Shamsus Sadekin and Md. Abdul Hannan Shaikh},
title = {Customers’ Assessment on ATM Services in Bangladesh},
journal = {International Journal of Finance and Banking Research},
volume = {3},
number = {3},
pages = {39-43},
doi = {10.11648/j.ijfbr.20170303.11},
url = {https://doi.org/10.11648/j.ijfbr.20170303.11},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijfbr.20170303.11},
abstract = {E-banking implies provision of banking products and services through electronic delivery channels. The study was designed to investigate ATM services in Bangladesh, its impact on social life and security of ATM accounts. The main objective of present study is to find out the practice, impact and security status of ATM booths in Bangladesh. The investigation was concentrated in various divisions, districts and towns in Bangladesh. The sample consisted of 120 bankers and bank customers, were selected purposively from various territory. Out of 120 respondents, 38 bankers and 72 bank customers who use ATM card have given their opinion on many issues of ATM accounts. Data was collected using questionnaire administrated by the researcher. Data were processed through micro computer using Statistical Package for Social Science (SPSS). From the analysis of data the following major findings were obtained i. ATM card holders in Bangladesh feel insecurity from hijacker to withdraw and deposit money from ATM booths and all the ATM booths of Bangladeshi banks are not in safe position.},
year = {2017}
}
TY - JOUR T1 - Customers’ Assessment on ATM Services in Bangladesh AU - Mohammad Shamsus Sadekin AU - Md. Abdul Hannan Shaikh Y1 - 2017/06/16 PY - 2017 N1 - https://doi.org/10.11648/j.ijfbr.20170303.11 DO - 10.11648/j.ijfbr.20170303.11 T2 - International Journal of Finance and Banking Research JF - International Journal of Finance and Banking Research JO - International Journal of Finance and Banking Research SP - 39 EP - 43 PB - Science Publishing Group SN - 2472-2278 UR - https://doi.org/10.11648/j.ijfbr.20170303.11 AB - E-banking implies provision of banking products and services through electronic delivery channels. The study was designed to investigate ATM services in Bangladesh, its impact on social life and security of ATM accounts. The main objective of present study is to find out the practice, impact and security status of ATM booths in Bangladesh. The investigation was concentrated in various divisions, districts and towns in Bangladesh. The sample consisted of 120 bankers and bank customers, were selected purposively from various territory. Out of 120 respondents, 38 bankers and 72 bank customers who use ATM card have given their opinion on many issues of ATM accounts. Data was collected using questionnaire administrated by the researcher. Data were processed through micro computer using Statistical Package for Social Science (SPSS). From the analysis of data the following major findings were obtained i. ATM card holders in Bangladesh feel insecurity from hijacker to withdraw and deposit money from ATM booths and all the ATM booths of Bangladeshi banks are not in safe position. VL - 3 IS - 3 ER -
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