A Framework to Implement Organisational Performance Measurement in Health Charities

Richard Colbran; Robyn Ramsden; Karen Stagnitti; John Toumbourou; Genevieve Pepin

doi:doi:10.11648/j.jppa.20210501.13

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A Framework to Implement Organisational Performance Measurement in Health Charities

Richard Colbran, Robyn Ramsden, Karen Stagnitti, John Toumbourou, Genevieve Pepin

Published in Journal of Public Policy and Administration (Volume 5, Issue 1)

Received: 25 February 2021 Accepted: 24 March 2021 Published: 30 March 2021

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Abstract

Organisational Performance Measurement (OPM) is a recognised management tool for business success, however it is under-reported and potentially under-utilised by non-acute health charities. This is the first study to recommend a set of methodological implementation factors for OPM in health charities that provide non-acute services. These factors consider the sector’s unique governance, stakeholder and service delivery requirements. A cutting and sorting thematic analysis of data extracted from eligible sources of a PRISMA systematic literature review was used to generate a set of implementation factors and operating elements for organisational performance measurement (OPM) in non-acute health charities. These were then compared to OPM implementation factors for-profit, government and other not-for-profit. The study found 30 operating elements categorised into five implementation factors for successful OPM implementation for health charities: 1) OPM Implementation Plan (9 elements); 2) Commitment (5 elements); 3) Organisation Understanding and Learning (8 elements); 4) Alignment, Integration and Resourcing (5 elements); and 5) Measures and Indicators (3 elements). These factors were packaged as the Framework for Non-Acute Health Charity Performance Implementation (NCPI Framework). The NCPI Framework may support the uptake of OPM within the sector. Case study evaluations of the NCPI Framework will now add value to its continued development.

Published in	Journal of Public Policy and Administration (Volume 5, Issue 1)
DOI	10.11648/j.jppa.20210501.13
Page(s)	13-23
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2021. Published by Science Publishing Group

Keywords

Performance, Organisation, Charity, Not-for-profit, Non-acute Health, Health

References

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APA Style

Richard Colbran, Robyn Ramsden, Karen Stagnitti, John Toumbourou, Genevieve Pepin. (2021). A Framework to Implement Organisational Performance Measurement in Health Charities. Journal of Public Policy and Administration, 5(1), 13-23. https://doi.org/10.11648/j.jppa.20210501.13

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ACS Style

Richard Colbran; Robyn Ramsden; Karen Stagnitti; John Toumbourou; Genevieve Pepin. A Framework to Implement Organisational Performance Measurement in Health Charities. J. Public Policy Adm. 2021, 5(1), 13-23. doi: 10.11648/j.jppa.20210501.13

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AMA Style

Richard Colbran, Robyn Ramsden, Karen Stagnitti, John Toumbourou, Genevieve Pepin. A Framework to Implement Organisational Performance Measurement in Health Charities. J Public Policy Adm. 2021;5(1):13-23. doi: 10.11648/j.jppa.20210501.13

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@article{10.11648/j.jppa.20210501.13,
  author = {Richard Colbran and Robyn Ramsden and Karen Stagnitti and John Toumbourou and Genevieve Pepin},
  title = {A Framework to Implement Organisational Performance Measurement in Health Charities},
  journal = {Journal of Public Policy and Administration},
  volume = {5},
  number = {1},
  pages = {13-23},
  doi = {10.11648/j.jppa.20210501.13},
  url = {https://doi.org/10.11648/j.jppa.20210501.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jppa.20210501.13},
  abstract = {Organisational Performance Measurement (OPM) is a recognised management tool for business success, however it is under-reported and potentially under-utilised by non-acute health charities. This is the first study to recommend a set of methodological implementation factors for OPM in health charities that provide non-acute services. These factors consider the sector’s unique governance, stakeholder and service delivery requirements. A cutting and sorting thematic analysis of data extracted from eligible sources of a PRISMA systematic literature review was used to generate a set of implementation factors and operating elements for organisational performance measurement (OPM) in non-acute health charities. These were then compared to OPM implementation factors for-profit, government and other not-for-profit. The study found 30 operating elements categorised into five implementation factors for successful OPM implementation for health charities: 1) OPM Implementation Plan (9 elements); 2) Commitment (5 elements); 3) Organisation Understanding and Learning (8 elements); 4) Alignment, Integration and Resourcing (5 elements); and 5) Measures and Indicators (3 elements). These factors were packaged as the Framework for Non-Acute Health Charity Performance Implementation (NCPI Framework). The NCPI Framework may support the uptake of OPM within the sector. Case study evaluations of the NCPI Framework will now add value to its continued development.},
 year = {2021}
}

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TY  - JOUR
T1  - A Framework to Implement Organisational Performance Measurement in Health Charities
AU  - Richard Colbran
AU  - Robyn Ramsden
AU  - Karen Stagnitti
AU  - John Toumbourou
AU  - Genevieve Pepin
Y1  - 2021/03/30
PY  - 2021
N1  - https://doi.org/10.11648/j.jppa.20210501.13
DO  - 10.11648/j.jppa.20210501.13
T2  - Journal of Public Policy and Administration
JF  - Journal of Public Policy and Administration
JO  - Journal of Public Policy and Administration
SP  - 13
EP  - 23
PB  - Science Publishing Group
SN  - 2640-2696
UR  - https://doi.org/10.11648/j.jppa.20210501.13
AB  - Organisational Performance Measurement (OPM) is a recognised management tool for business success, however it is under-reported and potentially under-utilised by non-acute health charities. This is the first study to recommend a set of methodological implementation factors for OPM in health charities that provide non-acute services. These factors consider the sector’s unique governance, stakeholder and service delivery requirements. A cutting and sorting thematic analysis of data extracted from eligible sources of a PRISMA systematic literature review was used to generate a set of implementation factors and operating elements for organisational performance measurement (OPM) in non-acute health charities. These were then compared to OPM implementation factors for-profit, government and other not-for-profit. The study found 30 operating elements categorised into five implementation factors for successful OPM implementation for health charities: 1) OPM Implementation Plan (9 elements); 2) Commitment (5 elements); 3) Organisation Understanding and Learning (8 elements); 4) Alignment, Integration and Resourcing (5 elements); and 5) Measures and Indicators (3 elements). These factors were packaged as the Framework for Non-Acute Health Charity Performance Implementation (NCPI Framework). The NCPI Framework may support the uptake of OPM within the sector. Case study evaluations of the NCPI Framework will now add value to its continued development.
VL  - 5
IS  - 1
ER  -

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Author Information

Richard Colbran

New South Wales (NSW) Rural Doctors Network, New South Wales, Australia
Robyn Ramsden

School of Health and Social Development, Deakin University, Victoria, Australia
Karen Stagnitti

School of Health and Social Development, Deakin University, Victoria, Australia
John Toumbourou

School of Psychology, Deakin University, Victoria, Australia
Genevieve Pepin

School of Health and Social Development, Deakin University, Victoria, Australia

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APA Style

Richard Colbran, Robyn Ramsden, Karen Stagnitti, John Toumbourou, Genevieve Pepin. (2021). A Framework to Implement Organisational Performance Measurement in Health Charities. Journal of Public Policy and Administration, 5(1), 13-23. https://doi.org/10.11648/j.jppa.20210501.13

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ACS Style

Richard Colbran; Robyn Ramsden; Karen Stagnitti; John Toumbourou; Genevieve Pepin. A Framework to Implement Organisational Performance Measurement in Health Charities. J. Public Policy Adm. 2021, 5(1), 13-23. doi: 10.11648/j.jppa.20210501.13

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AMA Style

Richard Colbran, Robyn Ramsden, Karen Stagnitti, John Toumbourou, Genevieve Pepin. A Framework to Implement Organisational Performance Measurement in Health Charities. J Public Policy Adm. 2021;5(1):13-23. doi: 10.11648/j.jppa.20210501.13

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@article{10.11648/j.jppa.20210501.13,
  author = {Richard Colbran and Robyn Ramsden and Karen Stagnitti and John Toumbourou and Genevieve Pepin},
  title = {A Framework to Implement Organisational Performance Measurement in Health Charities},
  journal = {Journal of Public Policy and Administration},
  volume = {5},
  number = {1},
  pages = {13-23},
  doi = {10.11648/j.jppa.20210501.13},
  url = {https://doi.org/10.11648/j.jppa.20210501.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jppa.20210501.13},
  abstract = {Organisational Performance Measurement (OPM) is a recognised management tool for business success, however it is under-reported and potentially under-utilised by non-acute health charities. This is the first study to recommend a set of methodological implementation factors for OPM in health charities that provide non-acute services. These factors consider the sector’s unique governance, stakeholder and service delivery requirements. A cutting and sorting thematic analysis of data extracted from eligible sources of a PRISMA systematic literature review was used to generate a set of implementation factors and operating elements for organisational performance measurement (OPM) in non-acute health charities. These were then compared to OPM implementation factors for-profit, government and other not-for-profit. The study found 30 operating elements categorised into five implementation factors for successful OPM implementation for health charities: 1) OPM Implementation Plan (9 elements); 2) Commitment (5 elements); 3) Organisation Understanding and Learning (8 elements); 4) Alignment, Integration and Resourcing (5 elements); and 5) Measures and Indicators (3 elements). These factors were packaged as the Framework for Non-Acute Health Charity Performance Implementation (NCPI Framework). The NCPI Framework may support the uptake of OPM within the sector. Case study evaluations of the NCPI Framework will now add value to its continued development.},
 year = {2021}
}

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TY  - JOUR
T1  - A Framework to Implement Organisational Performance Measurement in Health Charities
AU  - Richard Colbran
AU  - Robyn Ramsden
AU  - Karen Stagnitti
AU  - John Toumbourou
AU  - Genevieve Pepin
Y1  - 2021/03/30
PY  - 2021
N1  - https://doi.org/10.11648/j.jppa.20210501.13
DO  - 10.11648/j.jppa.20210501.13
T2  - Journal of Public Policy and Administration
JF  - Journal of Public Policy and Administration
JO  - Journal of Public Policy and Administration
SP  - 13
EP  - 23
PB  - Science Publishing Group
SN  - 2640-2696
UR  - https://doi.org/10.11648/j.jppa.20210501.13
AB  - Organisational Performance Measurement (OPM) is a recognised management tool for business success, however it is under-reported and potentially under-utilised by non-acute health charities. This is the first study to recommend a set of methodological implementation factors for OPM in health charities that provide non-acute services. These factors consider the sector’s unique governance, stakeholder and service delivery requirements. A cutting and sorting thematic analysis of data extracted from eligible sources of a PRISMA systematic literature review was used to generate a set of implementation factors and operating elements for organisational performance measurement (OPM) in non-acute health charities. These were then compared to OPM implementation factors for-profit, government and other not-for-profit. The study found 30 operating elements categorised into five implementation factors for successful OPM implementation for health charities: 1) OPM Implementation Plan (9 elements); 2) Commitment (5 elements); 3) Organisation Understanding and Learning (8 elements); 4) Alignment, Integration and Resourcing (5 elements); and 5) Measures and Indicators (3 elements). These factors were packaged as the Framework for Non-Acute Health Charity Performance Implementation (NCPI Framework). The NCPI Framework may support the uptake of OPM within the sector. Case study evaluations of the NCPI Framework will now add value to its continued development.
VL  - 5
IS  - 1
ER  -

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