In order to meet the health needs of the population, with its complexities and diversities, it is necessary to search for new instruments and methodologies capable of providing answers to rapid changes in scenarios, as recently seen in the COVID-19 Pandemic, where the actors involved (society, government, companies, Science, Technology and Innovation institutes - ST&I institutes) joined forces towards a common objective: the solution to a global health problem. In view of this challenging scenario and the search for new management solutions in health, the objective of this article was to explore the world academic literature on the themes Platform of Engagement and Co-creation, in the period from 2012 to 2022, in order to know existing models and requirements of platforms that may be applicable for Co-creation in Health, as a tool and methodology capable of promoting the development of solutions that meet the needs of the Single Health System (SUS) and the Science, Technology and Innovation System (ST&I System). The methodology applied for this study was the review of the scope of the literature, in the area of health, in six scientific databases. Nineteen articles were selected that met the inclusion criteria in the research. The research results present practical models of engagement platforms used for co-creation, reinforcing the importance of applying the tool as a formalized space for value generation, through the integration of resources and interaction between people, enabling user engagement and encouraging engagement. innovation ecosystem. Among the essential requirements for a platform for co-creation, we highlight the necessary understanding of the engagement capacity of the actors involved in the innovation ecosystem. This study represents an investigation of the literature on the topics addressed, which, in addition to its expressive results, contributes to fostering new research in order to elucidate contemporary models that favor the constitution of Engagement Platforms for Co-creation in Health.
| Published in | Journal of Public Policy and Administration (Volume 8, Issue 1) |
| DOI | 10.11648/j.jppa.20240801.14 |
| Page(s) | 24-32 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2024. Published by Science Publishing Group |
Engagement Platform, Health Co-Creation, Value Co-creation, Engagement, Innovation
| [1] | OPAS. OMS declara emergência de saúde pública de importância internacional por surto de novo coronavírus. 2020. Available from: https://www.paho.org/pt/news/30-1-2020-who-declares-public-health-emergency-novel-coronavirus. Accessed 15 feb 2023. |
| [2] | Barbosa, PR., Gadelha, CAG. O papel dos hospitais na dinâmica de inovação em saúde”. Revista de Saúde Pública. 2012. (46), 68–75. https://doi.org/10.1590/S0034-89102012005000064 |
| [3] | Cohen, MM., Silva, CL., Jorge, MJ. Cocriação em saúde: Um levantamento sistemático da literatura. Revista Pensamento Contemporâneo em Administração. 2018, 12(3), 79–91. https://doi.org/10.12712/rpca.v12i3.13186 |
| [4] | Prahalad, CK., Ramaswamy, V. Co-creating unique value with customers. Strategy & Leadership. 2004a, 32(3), 4-9. https://doi.org/10.1108/10878570410699249 |
| [5] | Prahalad, CK., Ramaswamy, V. Co-creation experiences: the next practice in value creation. Journal of Interactive Marketing. 2004b, 18(3), 5–14. https://doi.org/10.1002/dir.20015 |
| [6] | Sanders, EBN., Stappers, PJ. Co-creation and the new landscapes of design. CoDesign. 2008, 4(1), 5–18, https://doi.org/10.1080/15710880701875068 |
| [7] | Brandsen, T., Honingh, M. Definitions of co-production and cocreation, in co-production and co-creation: Engaging citizens in public services. Routledge. 2018, 9-17. |
| [8] | Eckhardt, J., Kaletka, C., Krüger, D., Maldonado-Mariscal, C., Schulz, AC. Ecosystems of co-creation. Frontiers in Sociology. 2021, 6 (642289), 1–11. https://doi.org/10.3389/fsoc.2021.642289 |
| [9] | Voorberg, WH., Bekkers, VJJM., Tummers, LG. A systematic review of co-creation and co-production: embarking on the social innovation journey. Public Management Review. 2014, 17(9), 1333. https://doi.org/10.1080/14719037.2014.930505 |
| [10] | Jørgensen, MS. Social innovation as spaces for co‐creation. Aalborg Universitet. 2018, 1-13. |
| [11] | Leclercq, T., Hammedi, W., Poncin, P. Ten years of value cocreation: an integrative review. Recherche et Applications en Marketing (English Edition). 2016, 31(3), 26–60. https://doi.org/10.1177/2051570716650172 |
| [12] | Hochgerner, J. Empowerment, Co-Creation And Social Innovation Ecosystems. Atlas of social innovation: new practices for a better future. Jürgen Howaldt, Christoph Kaletka, Antonius Schröder & Marthe Zirngiebl. 2018, 219–22. Available from https://www.socialinnovationatlas.net/fileadmin/PDF/Atlas_of_Social_Innovation.pdf. Accessed 17 feb 2023. |
| [13] | Ramaswamy, V., Ozcan, K. The co-creation paradigm. Califórnia: Stanford University Press. 2014. |
| [14] | Breidbach, CF., Brodie, R., Hollebeek, L. Beyond virtuality: from engagement platforms to engagement ecosystems. Managing Service Quality: An International Journal. 2014, 24(6), 592–611. https://doi.org/10.1108/MSQ-08-2013-0158 |
| [15] | Arksey, H., O'Malley, L. Scoping studies: towards a methodological framework. International Journal of Social Research Methodolog. 2005, 8(1), 19–32. https://doi.org/10.1080/1364557032000119616 |
| [16] | Levac, D., Colquhoun, H., O'Brien, K. K. Scoping studies: advancing the methodology. Implementation Science. 2010, 5 (1), 1–9. https://doi.org/10.1186/1748-5908-5-69 |
| [17] | Mandal, H. Achievements of the COVID-19 turkey platform in vaccine and drug development with an approach of ‘co-creation and succeeding together. Turkish Journal of Medical Sciences. 2021, 51(7), 3139–3149. https://doi.org/10.3906/sag-2112-178 |
| [18] | Rezaei Aghdam, A., Watson, J., Cliff, C., Miah, SJ. Improving the theoretical understanding toward patient-driven health care innovation through online value cocreation: systematic review. Journal of Medical Internet Research. 2020, 22 (4) 1–14. https://doi.org/10.2196/16324 |
| [19] | Willis, CD., Saul, JE., Bitz, J., Pompu, K., Best, A., Jackson, B. (2014). Improving organizational capacity to address health literacy in public health: a rapid realist review. Public Health. 2014, 128(6), 515–524. https://doi.org/10.1016/j.puhe.2014.01.014 |
| [20] | Grindell, C., Coates, E., Croot, L., O’Cathain, A. (2017). The use of co-production, co-design and co-creation to mobilise knowledge in the management of health conditions: a systematic review. BMC Health Services Research. 2017, 22(877), 1-26. https://doi.org/10.1186/s12913-022-08079-y |
| [21] | Scognamiglio, F., Sancino, A., Caló, F., Jacklin-Jarvis, C., Rees, J. The public sector and co-creation in turbulent times: a systematic literature review on robust governance in the COVID-19 emergency. Public Administration. 2023, 101(1), 53–70. https://doi.org/10.1111/padm.12875 |
| [22] | Peng, Y., Wu, T., Chen, Z., Deng, Z. Value cocreation in health care: systematic review. Journal of Medical Internet Research. 2022, 24 (3), 1–12. https://doi.org/10.2196/33061 |
| [23] | Rubio, N., Villaseñor, N., Yagüe, M. (2020). Value co-creation in third-party managed virtual communities and brand equity. Frontiers in Psychology. 2020, 11(927), 1–4. https://doi.org/10.3389/fpsyg.2020.00927 |
| [24] | Sánchez, JAL., Mieres, CG., Vijande, MLS. Innovación de servicio y co-creación con los clientes de la empresa: efectos sobre los resultados. Revista Española de Investigación de Marketing ESIC. 2013, 17(2), 79–102. https://doi.org/10.1016/S1138-1442(14)60025-5 |
| [25] | Vernette, E., Kidar, L H.. Co-Creation with Consumers: Who Has the Competence and Wants to Cooperate? International Journal of Market Research. 2013, 55 (4), 539–61. https://doi.org/10.2501/IJMR-2013-047 |
| [26] | Bugshan, H. Co-Innovation: the role of online communities. Journal of Strategic Marketing. 2014, 23 (2), 175–86. https://doi.org/10.1080/0965254X.2014.920905 |
| [27] | Graffigna, G. Is a transdisciplinary theory of engagement in organized settings possible? A concept analysis of the literature on employee engagement, consumer engagement and patient engagement. Frontiers in Psychology. 2017, v. 8(872), 1–17. https://doi.org/10.3389/fpsyg.2017.00872 |
APA Style
Teixeira, A. C. D. S., Oliveira, T. D. F., Esteves, F. A. T., Cohen, M. M. (2024). Co-Creation in Health: A Scoping Review on Engagement Platform for Innovation. Journal of Public Policy and Administration, 8(1), 24-32. https://doi.org/10.11648/j.jppa.20240801.14
ACS Style
Teixeira, A. C. D. S.; Oliveira, T. D. F.; Esteves, F. A. T.; Cohen, M. M. Co-Creation in Health: A Scoping Review on Engagement Platform for Innovation. J. Public Policy Adm. 2024, 8(1), 24-32. doi: 10.11648/j.jppa.20240801.14
AMA Style
Teixeira ACDS, Oliveira TDF, Esteves FAT, Cohen MM. Co-Creation in Health: A Scoping Review on Engagement Platform for Innovation. J Public Policy Adm. 2024;8(1):24-32. doi: 10.11648/j.jppa.20240801.14
Share This Article
Twitter
Linked In
Facebook
Copy
Download@article{10.11648/j.jppa.20240801.14,
author = {Alessandra Cananéa de Sá Teixeira and Thais de Figueiredo Oliveira and Fabius Abrahão Torreão Esteves and Mirian Miranda Cohen},
title = {Co-Creation in Health: A Scoping Review on Engagement Platform for Innovation},
journal = {Journal of Public Policy and Administration},
volume = {8},
number = {1},
pages = {24-32},
doi = {10.11648/j.jppa.20240801.14},
url = {https://doi.org/10.11648/j.jppa.20240801.14},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jppa.20240801.14},
abstract = {In order to meet the health needs of the population, with its complexities and diversities, it is necessary to search for new instruments and methodologies capable of providing answers to rapid changes in scenarios, as recently seen in the COVID-19 Pandemic, where the actors involved (society, government, companies, Science, Technology and Innovation institutes - ST&I institutes) joined forces towards a common objective: the solution to a global health problem. In view of this challenging scenario and the search for new management solutions in health, the objective of this article was to explore the world academic literature on the themes Platform of Engagement and Co-creation, in the period from 2012 to 2022, in order to know existing models and requirements of platforms that may be applicable for Co-creation in Health, as a tool and methodology capable of promoting the development of solutions that meet the needs of the Single Health System (SUS) and the Science, Technology and Innovation System (ST&I System). The methodology applied for this study was the review of the scope of the literature, in the area of health, in six scientific databases. Nineteen articles were selected that met the inclusion criteria in the research. The research results present practical models of engagement platforms used for co-creation, reinforcing the importance of applying the tool as a formalized space for value generation, through the integration of resources and interaction between people, enabling user engagement and encouraging engagement. innovation ecosystem. Among the essential requirements for a platform for co-creation, we highlight the necessary understanding of the engagement capacity of the actors involved in the innovation ecosystem. This study represents an investigation of the literature on the topics addressed, which, in addition to its expressive results, contributes to fostering new research in order to elucidate contemporary models that favor the constitution of Engagement Platforms for Co-creation in Health.
},
year = {2024}
}
TY - JOUR T1 - Co-Creation in Health: A Scoping Review on Engagement Platform for Innovation AU - Alessandra Cananéa de Sá Teixeira AU - Thais de Figueiredo Oliveira AU - Fabius Abrahão Torreão Esteves AU - Mirian Miranda Cohen Y1 - 2024/03/07 PY - 2024 N1 - https://doi.org/10.11648/j.jppa.20240801.14 DO - 10.11648/j.jppa.20240801.14 T2 - Journal of Public Policy and Administration JF - Journal of Public Policy and Administration JO - Journal of Public Policy and Administration SP - 24 EP - 32 PB - Science Publishing Group SN - 2640-2696 UR - https://doi.org/10.11648/j.jppa.20240801.14 AB - In order to meet the health needs of the population, with its complexities and diversities, it is necessary to search for new instruments and methodologies capable of providing answers to rapid changes in scenarios, as recently seen in the COVID-19 Pandemic, where the actors involved (society, government, companies, Science, Technology and Innovation institutes - ST&I institutes) joined forces towards a common objective: the solution to a global health problem. In view of this challenging scenario and the search for new management solutions in health, the objective of this article was to explore the world academic literature on the themes Platform of Engagement and Co-creation, in the period from 2012 to 2022, in order to know existing models and requirements of platforms that may be applicable for Co-creation in Health, as a tool and methodology capable of promoting the development of solutions that meet the needs of the Single Health System (SUS) and the Science, Technology and Innovation System (ST&I System). The methodology applied for this study was the review of the scope of the literature, in the area of health, in six scientific databases. Nineteen articles were selected that met the inclusion criteria in the research. The research results present practical models of engagement platforms used for co-creation, reinforcing the importance of applying the tool as a formalized space for value generation, through the integration of resources and interaction between people, enabling user engagement and encouraging engagement. innovation ecosystem. Among the essential requirements for a platform for co-creation, we highlight the necessary understanding of the engagement capacity of the actors involved in the innovation ecosystem. This study represents an investigation of the literature on the topics addressed, which, in addition to its expressive results, contributes to fostering new research in order to elucidate contemporary models that favor the constitution of Engagement Platforms for Co-creation in Health. VL - 8 IS - 1 ER -
Technological Innovation Center, Evandro Chagas National Institute of Infectious Diseases, Oswaldo Cruz Foundation, Rio de Janeiro, Brazil
Information