Research Article | | Peer-Reviewed

Exploring Big Data Applications in Social Media Marketing: Insights and Innovations

Received: 4 October 2023    Accepted: 15 December 2023    Published: 26 December 2023
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Abstract

This quantitative descriptive research study delves into the influence of Big Data analytics on the effectiveness of social media marketing strategies in the Chinese market. The research employed a survey questionnaire to gather data from 225 businesses that have integrated Big Data analytics into their social media marketing endeavors. The primary focus areas encompassed data collection, data analysis, and insights utilization, exploring their impact on understanding consumer behavior, preferences, and brand sentiments. The findings revealed several significant insights. Firstly, Big Data application substantially enhances the collection and analysis of consumer data from social media platforms, leading to more effective targeting and segmentation of audiences. Additionally, real-time data processing is crucial in adapting marketing strategies to the dynamic Chinese social media landscape. The study also emphasized the importance of personalization, as tailored content resonates strongly with individual consumer preferences. The research design allowed for the examination of demographic variations among respondents, revealing that age, gender, and social media engagement frequency do not significantly alter the impact of Big Data on marketing effectiveness. By harnessing data-driven insights and recognizing the nuances of the Chinese digital landscape, businesses can optimize their strategies for more personalized, timely, and effective engagement with consumers.

Published in Science Journal of Business and Management (Volume 11, Issue 4)
DOI 10.11648/j.sjbm.20231104.15
Page(s) 174-189
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Big Data Analytics, Social Media Marketing, Chinese Market, Consumer Behavior, Marketing Effectiveness

References
[1] Smith, A. (2018). Digital transformation in marketing and communications. Harvard Business Review.
[2] Kaplan, A. M., & Haenlein, M. (2020). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53 (1), 59-68.
[3] Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. H. (2021). Big data: The next frontier for innovation, competition, and productivity. McKinsey Global Institute.
[4] Al-Emran, M., Mezhuyev, V., & Kamaludin, A. (2019). Using Big Data Analytics for Personalized Social Media Marketing. Journal of Theoretical and Applied Information Technology, 97 (3), 721-732.
[5] Gao, S., Yang, L., Zhang, M., Li, W., & Shen, H. (2021). Social Media in China: Opportunities and Challenges for Brands. In Social Media Marketing in Emerging Economies (pp. 125-140). Routledge.
[6] Abdul, S. S., Zhang, Y., & Zhuang, H. (2018). Sentiment analysis in social media. In Social Media Mining and Social Network Analysis (pp. 1-25). Springer.
[7] Cai, Y., Zhang, L., & Yang, Y. (2021). Big data applications in consumer behavior research: A literature review. Journal of Retailing and Consumer Services, 61, 102537.
[8] Li, X., Zhang, Y., Shang, J., & Liu, K. (2020). Understanding consumer experience through big data analytics: a case study of mobile applications. Enterprise Information Systems, 14 (4), 460-476.
[9] Kaur, S., & Malhotra, S. (2021). The Role of Big Data Analytics in Social Media Marketing. International Journal of Information Management, 57, 102267.
[10] Narula, R., Kumar, S., & Bansal, N. (2019). Predictive Analytics: A Game-Changer in Social Media Marketing. Procedia Computer Science, 165, 439-447.
[11] Liu, J., Cao, L., Wang, Z., & Zeng, D. (2021). Big Data Analytics and its Applications in Supply Chain Management: A Comprehensive Literature Review. Annals of Operations Research, 1-41.
[12] Ding, Y., Zhang, J., & Zhu, D. (2019). Big data analytics for consumer-oriented business: A case study of e-commerce in China. Information & Management, 56 (5), 697-712.
[13] Zheng, S., Tang, L., & Liu, J. (2021). Analyzing Influencer Marketing on Social Media: A Big Data Analytics Approach. International Journal of Information Management, 57, 102211.
[14] Jiang, T., Luo, X., Zeng, Y., & Liu, M. (2020). Analyzing the Impact of Big Data Analytics on Supply Chain Management Performance: An Empirical Study in China. IEEE Transactions on Engineering Management.
[15] Li, H., & Lu, Y. (2019). Social media in China: A comprehensive review. Computer in Human Behavior, 97, 312-329.
Cite This Article
  • APA Style

    Mengqiang, C., Festijo, J. F. T. (2023). Exploring Big Data Applications in Social Media Marketing: Insights and Innovations. Science Journal of Business and Management, 11(4), 174-189. https://doi.org/10.11648/j.sjbm.20231104.15

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    ACS Style

    Mengqiang, C.; Festijo, J. F. T. Exploring Big Data Applications in Social Media Marketing: Insights and Innovations. Sci. J. Bus. Manag. 2023, 11(4), 174-189. doi: 10.11648/j.sjbm.20231104.15

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    AMA Style

    Mengqiang C, Festijo JFT. Exploring Big Data Applications in Social Media Marketing: Insights and Innovations. Sci J Bus Manag. 2023;11(4):174-189. doi: 10.11648/j.sjbm.20231104.15

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  • @article{10.11648/j.sjbm.20231104.15,
      author = {Chen Mengqiang and Jessa Frida T. Festijo},
      title = {Exploring Big Data Applications in Social Media Marketing: Insights and Innovations},
      journal = {Science Journal of Business and Management},
      volume = {11},
      number = {4},
      pages = {174-189},
      doi = {10.11648/j.sjbm.20231104.15},
      url = {https://doi.org/10.11648/j.sjbm.20231104.15},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20231104.15},
      abstract = {This quantitative descriptive research study delves into the influence of Big Data analytics on the effectiveness of social media marketing strategies in the Chinese market. The research employed a survey questionnaire to gather data from 225 businesses that have integrated Big Data analytics into their social media marketing endeavors. The primary focus areas encompassed data collection, data analysis, and insights utilization, exploring their impact on understanding consumer behavior, preferences, and brand sentiments. The findings revealed several significant insights. Firstly, Big Data application substantially enhances the collection and analysis of consumer data from social media platforms, leading to more effective targeting and segmentation of audiences. Additionally, real-time data processing is crucial in adapting marketing strategies to the dynamic Chinese social media landscape. The study also emphasized the importance of personalization, as tailored content resonates strongly with individual consumer preferences. The research design allowed for the examination of demographic variations among respondents, revealing that age, gender, and social media engagement frequency do not significantly alter the impact of Big Data on marketing effectiveness. By harnessing data-driven insights and recognizing the nuances of the Chinese digital landscape, businesses can optimize their strategies for more personalized, timely, and effective engagement with consumers.
    },
     year = {2023}
    }
    

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    T1  - Exploring Big Data Applications in Social Media Marketing: Insights and Innovations
    AU  - Chen Mengqiang
    AU  - Jessa Frida T. Festijo
    Y1  - 2023/12/26
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    DO  - 10.11648/j.sjbm.20231104.15
    T2  - Science Journal of Business and Management
    JF  - Science Journal of Business and Management
    JO  - Science Journal of Business and Management
    SP  - 174
    EP  - 189
    PB  - Science Publishing Group
    SN  - 2331-0634
    UR  - https://doi.org/10.11648/j.sjbm.20231104.15
    AB  - This quantitative descriptive research study delves into the influence of Big Data analytics on the effectiveness of social media marketing strategies in the Chinese market. The research employed a survey questionnaire to gather data from 225 businesses that have integrated Big Data analytics into their social media marketing endeavors. The primary focus areas encompassed data collection, data analysis, and insights utilization, exploring their impact on understanding consumer behavior, preferences, and brand sentiments. The findings revealed several significant insights. Firstly, Big Data application substantially enhances the collection and analysis of consumer data from social media platforms, leading to more effective targeting and segmentation of audiences. Additionally, real-time data processing is crucial in adapting marketing strategies to the dynamic Chinese social media landscape. The study also emphasized the importance of personalization, as tailored content resonates strongly with individual consumer preferences. The research design allowed for the examination of demographic variations among respondents, revealing that age, gender, and social media engagement frequency do not significantly alter the impact of Big Data on marketing effectiveness. By harnessing data-driven insights and recognizing the nuances of the Chinese digital landscape, businesses can optimize their strategies for more personalized, timely, and effective engagement with consumers.
    
    VL  - 11
    IS  - 4
    ER  - 

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Author Information
  • School of Economics and Management, Guangdong Technology College, Zhaoqing, China

  • Claro M. Recto Academy of Advanced Studies, Lyceum of the Philippines University, Manila, Philippines

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