Information Quality in Mozambican Web Journalism: From User Experience to Information Quality

Sergio Jeremias Langa; Jessica Pedro Guerra

doi:doi:10.11648/j.stpp.20261001.11

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Information Quality in Mozambican Web Journalism: From User Experience to Information Quality

Sergio Jeremias Langa^*

, Jessica Pedro Guerra

Published in Science, Technology & Public Policy (Volume 10, Issue 1)

Received: 12 January 2026 Accepted: 2 February 2026 Published: 11 February 2026

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Abstract

This study, entitled “Information Quality in Mozambican Web Journalism: from user experience to information quality,” stemming from the lack of answers to the question of how the characteristics of web journalism are exploited, sought to understand how the online newspaper “Mozambique Charter” uses interactivity, hyperlinks, and multimedia to improve the experience and quality of information for the internet user-reader. Using a qualitative approach, the authors examined ten editions of the online newspaper. The results show that, although images are used as a multimedia resource, other elements, such as videos and graphics, are not explored, limiting the journalistic narrative. Interactivity is also restricted, as the login requirement to comment discourages reader participation. Regarding hyperlinks, news articles almost never present external links, which do not direct to relevant content, reducing the potential for in-depth information. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These improvements could encourage users to engage more deeply with the content, access more comprehensive and reliable information, develop critical thinking and digital literacy skills, and foster a more participatory and informed online community. By enhancing the quality and interactivity of online journalism, the Mozambique Charter can better meet the needs of modern readers and contribute to a stronger, more connected digital public sphere.

Published in	Science, Technology & Public Policy (Volume 10, Issue 1)
DOI	10.11648/j.stpp.20261001.11
Page(s)	1-9
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2026. Published by Science Publishing Group

Keywords

Information Quality, Webnewspaper, Interactivity, Hyperlinks, Multimediality, Mozambique Charter

References

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APA Style

Langa, S. J., Guerra, J. P. (2026). Information Quality in Mozambican Web Journalism: From User Experience to Information Quality. Science, Technology & Public Policy, 10(1), 1-9. https://doi.org/10.11648/j.stpp.20261001.11

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Langa, S. J.; Guerra, J. P. Information Quality in Mozambican Web Journalism: From User Experience to Information Quality. Sci. Technol. Public Policy 2026, 10(1), 1-9. doi: 10.11648/j.stpp.20261001.11

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AMA Style

Langa SJ, Guerra JP. Information Quality in Mozambican Web Journalism: From User Experience to Information Quality. Sci Technol Public Policy. 2026;10(1):1-9. doi: 10.11648/j.stpp.20261001.11

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@article{10.11648/j.stpp.20261001.11,
  author = {Sergio Jeremias Langa and Jessica Pedro Guerra},
  title = {Information Quality in Mozambican Web Journalism: From User Experience to Information Quality},
  journal = {Science, Technology & Public Policy},
  volume = {10},
  number = {1},
  pages = {1-9},
  doi = {10.11648/j.stpp.20261001.11},
  url = {https://doi.org/10.11648/j.stpp.20261001.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.stpp.20261001.11},
  abstract = {This study, entitled “Information Quality in Mozambican Web Journalism: from user experience to information quality,” stemming from the lack of answers to the question of how the characteristics of web journalism are exploited, sought to understand how the online newspaper “Mozambique Charter” uses interactivity, hyperlinks, and multimedia to improve the experience and quality of information for the internet user-reader. Using a qualitative approach, the authors examined ten editions of the online newspaper. The results show that, although images are used as a multimedia resource, other elements, such as videos and graphics, are not explored, limiting the journalistic narrative. Interactivity is also restricted, as the login requirement to comment discourages reader participation. Regarding hyperlinks, news articles almost never present external links, which do not direct to relevant content, reducing the potential for in-depth information. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These improvements could encourage users to engage more deeply with the content, access more comprehensive and reliable information, develop critical thinking and digital literacy skills, and foster a more participatory and informed online community. By enhancing the quality and interactivity of online journalism, the Mozambique Charter can better meet the needs of modern readers and contribute to a stronger, more connected digital public sphere.},
 year = {2026}
}

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TY  - JOUR
T1  - Information Quality in Mozambican Web Journalism: From User Experience to Information Quality
AU  - Sergio Jeremias Langa
AU  - Jessica Pedro Guerra
Y1  - 2026/02/11
PY  - 2026
N1  - https://doi.org/10.11648/j.stpp.20261001.11
DO  - 10.11648/j.stpp.20261001.11
T2  - Science, Technology & Public Policy
JF  - Science, Technology & Public Policy
JO  - Science, Technology & Public Policy
SP  - 1
EP  - 9
PB  - Science Publishing Group
SN  - 2640-4621
UR  - https://doi.org/10.11648/j.stpp.20261001.11
AB  - This study, entitled “Information Quality in Mozambican Web Journalism: from user experience to information quality,” stemming from the lack of answers to the question of how the characteristics of web journalism are exploited, sought to understand how the online newspaper “Mozambique Charter” uses interactivity, hyperlinks, and multimedia to improve the experience and quality of information for the internet user-reader. Using a qualitative approach, the authors examined ten editions of the online newspaper. The results show that, although images are used as a multimedia resource, other elements, such as videos and graphics, are not explored, limiting the journalistic narrative. Interactivity is also restricted, as the login requirement to comment discourages reader participation. Regarding hyperlinks, news articles almost never present external links, which do not direct to relevant content, reducing the potential for in-depth information. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These improvements could encourage users to engage more deeply with the content, access more comprehensive and reliable information, develop critical thinking and digital literacy skills, and foster a more participatory and informed online community. By enhancing the quality and interactivity of online journalism, the Mozambique Charter can better meet the needs of modern readers and contribute to a stronger, more connected digital public sphere.
VL  - 10
IS  - 1
ER  -

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Author Information

Sergio Jeremias Langa

Department of Research, Higher School Of Journalism, Maputo, Mozambique

Contact Email

http://orcid.org/0000-0002-8238-4719
Jessica Pedro Guerra

Department of Research, Higher School Of Journalism, Maputo, Mozambique

Contact Email

http://orcid.org/0009-0003-2411-1303

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APA Style

Langa, S. J., Guerra, J. P. (2026). Information Quality in Mozambican Web Journalism: From User Experience to Information Quality. Science, Technology & Public Policy, 10(1), 1-9. https://doi.org/10.11648/j.stpp.20261001.11

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ACS Style

Langa, S. J.; Guerra, J. P. Information Quality in Mozambican Web Journalism: From User Experience to Information Quality. Sci. Technol. Public Policy 2026, 10(1), 1-9. doi: 10.11648/j.stpp.20261001.11

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AMA Style

Langa SJ, Guerra JP. Information Quality in Mozambican Web Journalism: From User Experience to Information Quality. Sci Technol Public Policy. 2026;10(1):1-9. doi: 10.11648/j.stpp.20261001.11

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@article{10.11648/j.stpp.20261001.11,
  author = {Sergio Jeremias Langa and Jessica Pedro Guerra},
  title = {Information Quality in Mozambican Web Journalism: From User Experience to Information Quality},
  journal = {Science, Technology & Public Policy},
  volume = {10},
  number = {1},
  pages = {1-9},
  doi = {10.11648/j.stpp.20261001.11},
  url = {https://doi.org/10.11648/j.stpp.20261001.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.stpp.20261001.11},
  abstract = {This study, entitled “Information Quality in Mozambican Web Journalism: from user experience to information quality,” stemming from the lack of answers to the question of how the characteristics of web journalism are exploited, sought to understand how the online newspaper “Mozambique Charter” uses interactivity, hyperlinks, and multimedia to improve the experience and quality of information for the internet user-reader. Using a qualitative approach, the authors examined ten editions of the online newspaper. The results show that, although images are used as a multimedia resource, other elements, such as videos and graphics, are not explored, limiting the journalistic narrative. Interactivity is also restricted, as the login requirement to comment discourages reader participation. Regarding hyperlinks, news articles almost never present external links, which do not direct to relevant content, reducing the potential for in-depth information. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These improvements could encourage users to engage more deeply with the content, access more comprehensive and reliable information, develop critical thinking and digital literacy skills, and foster a more participatory and informed online community. By enhancing the quality and interactivity of online journalism, the Mozambique Charter can better meet the needs of modern readers and contribute to a stronger, more connected digital public sphere.},
 year = {2026}
}

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TY  - JOUR
T1  - Information Quality in Mozambican Web Journalism: From User Experience to Information Quality
AU  - Sergio Jeremias Langa
AU  - Jessica Pedro Guerra
Y1  - 2026/02/11
PY  - 2026
N1  - https://doi.org/10.11648/j.stpp.20261001.11
DO  - 10.11648/j.stpp.20261001.11
T2  - Science, Technology & Public Policy
JF  - Science, Technology & Public Policy
JO  - Science, Technology & Public Policy
SP  - 1
EP  - 9
PB  - Science Publishing Group
SN  - 2640-4621
UR  - https://doi.org/10.11648/j.stpp.20261001.11
AB  - This study, entitled “Information Quality in Mozambican Web Journalism: from user experience to information quality,” stemming from the lack of answers to the question of how the characteristics of web journalism are exploited, sought to understand how the online newspaper “Mozambique Charter” uses interactivity, hyperlinks, and multimedia to improve the experience and quality of information for the internet user-reader. Using a qualitative approach, the authors examined ten editions of the online newspaper. The results show that, although images are used as a multimedia resource, other elements, such as videos and graphics, are not explored, limiting the journalistic narrative. Interactivity is also restricted, as the login requirement to comment discourages reader participation. Regarding hyperlinks, news articles almost never present external links, which do not direct to relevant content, reducing the potential for in-depth information. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These findings indicate that the Mozambique Charter could enhance the exploration of interactivity, hyperlinking, and multimedia, offering a more dynamic, multimodal, and higher-quality information experience to users. These improvements could encourage users to engage more deeply with the content, access more comprehensive and reliable information, develop critical thinking and digital literacy skills, and foster a more participatory and informed online community. By enhancing the quality and interactivity of online journalism, the Mozambique Charter can better meet the needs of modern readers and contribute to a stronger, more connected digital public sphere.
VL  - 10
IS  - 1
ER  -

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