The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic

Zhili Chen; Lin Wang; Jiali Chen

doi:doi:10.11648/j.ajns.20200904.21

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The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic

Zhili Chen, Lin Wang, Jiali Chen

Published in American Journal of Nursing Science (Volume 9, Issue 4)

Received: 23 May 2020 Accepted: 8 June 2020 Published: 20 June 2020

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Abstract

Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20^th to April 30^th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.

Published in	American Journal of Nursing Science (Volume 9, Issue 4)
DOI	10.11648/j.ajns.20200904.21
Page(s)	231-234
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

COVID-19, Online Consultation Mode, Maternity and Infant at Home

References

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APA Style

Zhili Chen, Lin Wang, Jiali Chen. (2020). The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. American Journal of Nursing Science, 9(4), 231-234. https://doi.org/10.11648/j.ajns.20200904.21

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ACS Style

Zhili Chen; Lin Wang; Jiali Chen. The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. Am. J. Nurs. Sci. 2020, 9(4), 231-234. doi: 10.11648/j.ajns.20200904.21

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AMA Style

Zhili Chen, Lin Wang, Jiali Chen. The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. Am J Nurs Sci. 2020;9(4):231-234. doi: 10.11648/j.ajns.20200904.21

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@article{10.11648/j.ajns.20200904.21,
  author = {Zhili Chen and Lin Wang and Jiali Chen},
  title = {The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic},
  journal = {American Journal of Nursing Science},
  volume = {9},
  number = {4},
  pages = {231-234},
  doi = {10.11648/j.ajns.20200904.21},
  url = {https://doi.org/10.11648/j.ajns.20200904.21},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajns.20200904.21},
  abstract = {Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.},
 year = {2020}
}

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TY  - JOUR
T1  - The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic
AU  - Zhili Chen
AU  - Lin Wang
AU  - Jiali Chen
Y1  - 2020/06/20
PY  - 2020
N1  - https://doi.org/10.11648/j.ajns.20200904.21
DO  - 10.11648/j.ajns.20200904.21
T2  - American Journal of Nursing Science
JF  - American Journal of Nursing Science
JO  - American Journal of Nursing Science
SP  - 231
EP  - 234
PB  - Science Publishing Group
SN  - 2328-5753
UR  - https://doi.org/10.11648/j.ajns.20200904.21
AB  - Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.
VL  - 9
IS  - 4
ER  -

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Author Information

Zhili Chen

Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China
Lin Wang

Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China
Jiali Chen

Transitional Care Department, the First Affiliated Hospital of Jinan University, Guangzhou, China

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Plain Text BibTeX RIS

APA Style

Zhili Chen, Lin Wang, Jiali Chen. (2020). The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. American Journal of Nursing Science, 9(4), 231-234. https://doi.org/10.11648/j.ajns.20200904.21

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ACS Style

Zhili Chen; Lin Wang; Jiali Chen. The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. Am. J. Nurs. Sci. 2020, 9(4), 231-234. doi: 10.11648/j.ajns.20200904.21

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AMA Style

Zhili Chen, Lin Wang, Jiali Chen. The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic. Am J Nurs Sci. 2020;9(4):231-234. doi: 10.11648/j.ajns.20200904.21

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@article{10.11648/j.ajns.20200904.21,
  author = {Zhili Chen and Lin Wang and Jiali Chen},
  title = {The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic},
  journal = {American Journal of Nursing Science},
  volume = {9},
  number = {4},
  pages = {231-234},
  doi = {10.11648/j.ajns.20200904.21},
  url = {https://doi.org/10.11648/j.ajns.20200904.21},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajns.20200904.21},
  abstract = {Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.},
 year = {2020}
}

Copy | Download

TY  - JOUR
T1  - The Application of Online Consultant Mode in Postpartum Maternity and Infant at Home in COVID-19 Pandemic
AU  - Zhili Chen
AU  - Lin Wang
AU  - Jiali Chen
Y1  - 2020/06/20
PY  - 2020
N1  - https://doi.org/10.11648/j.ajns.20200904.21
DO  - 10.11648/j.ajns.20200904.21
T2  - American Journal of Nursing Science
JF  - American Journal of Nursing Science
JO  - American Journal of Nursing Science
SP  - 231
EP  - 234
PB  - Science Publishing Group
SN  - 2328-5753
UR  - https://doi.org/10.11648/j.ajns.20200904.21
AB  - Objective: To explore the effects of providing guidance postpartum maternity and infant at home by online consultation mode under the situation of COVID-19 pandemic. Methods: The International Board Certified Lactation Consultants (IBCLC) developed the procedure of online consultation for the maternity and infant during the COVID-19 pandemic, used WeChat mini program to provide health education and guidance for postpartum maternity and their families, and monitored their conditions through the follow-up visits. Results: During the pandemic period of COVID-19 from January 20th to April 30th, 2020, Transitional Care Department of the authors' hospital used the WeChat mini program to provide health education and guidance for a total of 105 cases of patients, of which 8 cases were advised to consult relevant specialties online and 8 cases were recommended to visit hospital. The remaining 89 cases of patients had their medical problems solved effectively through a total of 177 times of online counseling. The satisfaction of maternity and their families on the online consulting service reached 98.63%. Conclusion: Under the situation of the COVID-19 pandemic, the application of the online consultant mode meets the medical needs of the maternity and infant at home; avoids the risk of cross-infection caused by face-to-face communication; and ensure the health of the patients and their families.
VL  - 9
IS  - 4
ER  -

Copy | Download