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The Influence of Knowledge Management on Internal Quality Assurance in Higher Education Institutions

Received: 3 October 2019     Accepted: 26 October 2019     Published: 13 December 2019
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Abstract

Several studies reveal that knowledge management is crucial in enabling institutions gain and maintain a competitive advantage. Yet, institutions must leverage their internal quality assurance mechanisms as a prerequisite for gaining and maintaining an edge over competitors. Based on this revelation, the paper set out to examine how knowledge management can be used to build strong internal quality assurance framework in HEIs basing on institutional theoretical perspective. Using an in-depth literature review, it was revealed that knowledge of external stakeholders should constitute part of the knowledge used in developing quality assurance policies. In addition, HEIs will also identify internal knowledge sources that enhance designing of quality assurance mechanisms that satisfy normative prescriptions. Moreover, HEIs that embrace mimetic isomorphism by copying and incorporating best practices from other institutions will likely improve the teaching, staff development and pedagogical quality. These institutional logics act in the best interest of the HEIs by providing critical linkages for knowledge management-internal quality assurance nexus.

Published in Higher Education Research (Volume 4, Issue 6)
DOI 10.11648/j.her.20190406.11
Page(s) 75-82
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2019. Published by Science Publishing Group

Keywords

Knowledge Management, Quality Assurance, Higher Education Institutions, Institutional Logics, Isomorphism

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    Everest Turyahikayo. (2019). The Influence of Knowledge Management on Internal Quality Assurance in Higher Education Institutions. Higher Education Research, 4(6), 75-82. https://doi.org/10.11648/j.her.20190406.11

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    Everest Turyahikayo. The Influence of Knowledge Management on Internal Quality Assurance in Higher Education Institutions. High. Educ. Res. 2019, 4(6), 75-82. doi: 10.11648/j.her.20190406.11

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    AMA Style

    Everest Turyahikayo. The Influence of Knowledge Management on Internal Quality Assurance in Higher Education Institutions. High Educ Res. 2019;4(6):75-82. doi: 10.11648/j.her.20190406.11

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  • @article{10.11648/j.her.20190406.11,
      author = {Everest Turyahikayo},
      title = {The Influence of Knowledge Management on Internal Quality Assurance in Higher Education Institutions},
      journal = {Higher Education Research},
      volume = {4},
      number = {6},
      pages = {75-82},
      doi = {10.11648/j.her.20190406.11},
      url = {https://doi.org/10.11648/j.her.20190406.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.her.20190406.11},
      abstract = {Several studies reveal that knowledge management is crucial in enabling institutions gain and maintain a competitive advantage. Yet, institutions must leverage their internal quality assurance mechanisms as a prerequisite for gaining and maintaining an edge over competitors. Based on this revelation, the paper set out to examine how knowledge management can be used to build strong internal quality assurance framework in HEIs basing on institutional theoretical perspective. Using an in-depth literature review, it was revealed that knowledge of external stakeholders should constitute part of the knowledge used in developing quality assurance policies. In addition, HEIs will also identify internal knowledge sources that enhance designing of quality assurance mechanisms that satisfy normative prescriptions. Moreover, HEIs that embrace mimetic isomorphism by copying and incorporating best practices from other institutions will likely improve the teaching, staff development and pedagogical quality. These institutional logics act in the best interest of the HEIs by providing critical linkages for knowledge management-internal quality assurance nexus.},
     year = {2019}
    }
    

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    T1  - The Influence of Knowledge Management on Internal Quality Assurance in Higher Education Institutions
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    AB  - Several studies reveal that knowledge management is crucial in enabling institutions gain and maintain a competitive advantage. Yet, institutions must leverage their internal quality assurance mechanisms as a prerequisite for gaining and maintaining an edge over competitors. Based on this revelation, the paper set out to examine how knowledge management can be used to build strong internal quality assurance framework in HEIs basing on institutional theoretical perspective. Using an in-depth literature review, it was revealed that knowledge of external stakeholders should constitute part of the knowledge used in developing quality assurance policies. In addition, HEIs will also identify internal knowledge sources that enhance designing of quality assurance mechanisms that satisfy normative prescriptions. Moreover, HEIs that embrace mimetic isomorphism by copying and incorporating best practices from other institutions will likely improve the teaching, staff development and pedagogical quality. These institutional logics act in the best interest of the HEIs by providing critical linkages for knowledge management-internal quality assurance nexus.
    VL  - 4
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  • Department of Public Administration and Management, Uganda Management Institute, Kampala, Uganda

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