Review Article
Leadership and Disability Support Systems in TVET Institutions: A Literature Review
Tesmamu Mirre Jobir*
,
Tadesse Regassa,
Desalegn Beyene
Issue:
Volume 11, Issue 2, April 2026
Pages:
52-61
Received:
20 October 2025
Accepted:
28 October 2025
Published:
5 March 2026
Abstract: This literature review examines leadership practices and disability support systems in Technical and Vocational Education and Training (TVET) institutions, with a focus on Ethiopia. Guided by questions on leadership influence, existing supports, implementation challenges, and improvement strategies, the review draws from theoretical frameworks like the Full Range Leadership Model, incorporating transformational, transactional, and complementary styles such as benevolent and distributed leadership. Key findings highlight Ethiopia's progressive policies, including the Inclusive Education Strategy (2012) and Master Plan (2016–2025), yet reveal persistent barriers: policy-practice gaps, inadequate infrastructure, teacher training deficits, societal stigma, and weak industry linkages. Empirical evidence from Ethiopian studies shows low enrollment of persons with disabilities (PWDs), inaccessible facilities, and limited student voices. Comparative insights from Botswana, South Africa, and Nigeria underscore similar issues, emphasizing the need for adaptive curricula and partnerships. Proposed strategies include enhancing teacher training via Inclusive Education Resource Centers, infrastructure upgrades, regional councils for industry collaboration, stigma-reduction campaigns, and monitoring dashboards. Research gaps include insufficient studies on leadership impacts and PWD experiences. The review concludes that balanced leadership is essential to bridge gaps, foster inclusion, and ensure equitable TVET outcomes for PWDs.
Abstract: This literature review examines leadership practices and disability support systems in Technical and Vocational Education and Training (TVET) institutions, with a focus on Ethiopia. Guided by questions on leadership influence, existing supports, implementation challenges, and improvement strategies, the review draws from theoretical frameworks like...
Show More
Research Article
The Impact of E-Service Quality on Users’ Continuous Usage Intention: The Mediating Roles of E-User Satisfaction and E-User Engagement
Issue:
Volume 11, Issue 2, April 2026
Pages:
62-72
Received:
23 April 2026
Accepted:
1 June 2026
Published:
9 June 2026
DOI:
10.11648/j.ajmse.20261102.12
Downloads:
Views:
Abstract: With the rapid development of e-commerce, understanding the factors that influence users’ continuous usage intention has become increasingly important for online platforms. Although prior studies have widely examined service quality and user behavior, the underlying mechanisms through which electronic service quality affects users’ continued usage intention remain insufficiently explored. Therefore, this study investigates the relationships among e-service quality (ESQ), e-user satisfaction (EUS), e-user engagement (EUE), and continuous usage intention (CUI). A quantitative research approach was adopted, and data were collected through an online questionnaire survey. A total of 297 valid responses were obtained from individuals with prior experience using e-commerce platforms. The proposed research model and hypotheses were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The empirical results indicate that ESQ has a significant positive impact on both EUS and EUE. Furthermore, EUS and EUE positively influence CUI. The mediation analysis also reveals that both EUS and EUE play significant mediating roles in the relationship between ESQ and CUI. These findings provide important insights for e-commerce platforms by highlighting the critical role of service quality in enhancing user satisfaction and engagement, which ultimately strengthens users’ intention to continue using online services. The study contributes to the existing literature on digital service management and offers practical implications for improving user retention in the e-commerce environment.
Abstract: With the rapid development of e-commerce, understanding the factors that influence users’ continuous usage intention has become increasingly important for online platforms. Although prior studies have widely examined service quality and user behavior, the underlying mechanisms through which electronic service quality affects users’ continued usage ...
Show More
