-
How to Optimize the Productivity of Private University Students in the City of Surakarta During the COVID-19 Pandemic
Nani Irma Susanti,
Endang Saryanti,
Denny Mahendra
Issue:
Volume 8, Issue 1, January 2022
Pages:
1-11
Received:
25 December 2021
Accepted:
21 January 2022
Published:
5 February 2022
Abstract: The territory of Indonesia is very wide, the total number of private university students (PTS) is more than state universities (PTN), they are a valuable and potential asset that must be managed to survive the COVID-19 pandemic to continue the baton of the ideals of the Indonesian nation which very rich and diverse, the government through each private university should have a different strategy in managing its students. The learning productivity of private students in Surakarta must be optimized. This study aims to analyze the effect of student learning productivity at private universities (PTS) in Surakarta during the COVID-19 pandemic. The learning productivity of PTS students in Surakarta is influenced by variables: competence, motivation, learning climate, learning methods, learning tools, and learning satisfaction. The research method uses a multiple linear regression approach. The results showed that the variables that had a positive and significant effect on learning satisfaction were the variables of motivation and learning climate, while the variables that were not significant on learning satisfaction were learning methods, competencies, and learning tools. The variables that have a positive and significant effect on Learning Productivity are Competence, Motivation, and Learning Satisfaction, while the variables that are not significant are the learning climate and learning equipment. Learning Methods have a negative and insignificant effect on Learning Productivity. Learning Satisfaction can mediate the independent variables of competence, learning motivation, learning climate, learning methods, learning tools on learning productivity.
Abstract: The territory of Indonesia is very wide, the total number of private university students (PTS) is more than state universities (PTN), they are a valuable and potential asset that must be managed to survive the COVID-19 pandemic to continue the baton of the ideals of the Indonesian nation which very rich and diverse, the government through each priv...
Show More
-
Effect of Service Quality on Customer Satisfaction in Commercial Bank of Ethiopia, Branches in Wolaita Sodo
Natnael Salfore Sharecho,
Devulapalli Raghava
Issue:
Volume 8, Issue 1, January 2022
Pages:
12-19
Received:
20 January 2022
Accepted:
16 February 2022
Published:
25 February 2022
Abstract: Nowadays, there is increased demand for higher quality services as consumers throughout the world in all sectors become more concerned with quality. Currently, quality in service is the main issue by which producers differentiate themselves from the competitor. The overall objective of this study was to investigate the effect of service quality on customers’ satisfaction in the case of Commercial Bank of Ethiopia branches in Wolaita Sodo town. For this purpose, 383 respondents were selected from target population using simple random sampling method and 22 item likert scaled SERVPERF instrument questionnaires were distributed and 344 valid responses were analyzed. The correlation analysis result indicated that there were positive and significant relationship between all service quality dimensions and customer satisfaction. Regression analysis which was performed to study the effect of service quality on customer satisfaction found that four service quality dimensions: namely, empathy, responsiveness, reliability, and assurance were positively and significantly affect customers’ satisfaction and the tangibles dimension was insignificant for analyses. Compared with other quality dimensions in SERVPERF instrument, empathy has high effect on customers’ satisfaction. It can be concluded that the service quality has significant effect on customer satisfaction in the bank. The bank is recommended to work hard in all quality aspects and give more personal attention to customers, understand the interest of customers, care for their customers, and give prompt service as these will result in customers’ retention, positive word of mouth and increased profitability.
Abstract: Nowadays, there is increased demand for higher quality services as consumers throughout the world in all sectors become more concerned with quality. Currently, quality in service is the main issue by which producers differentiate themselves from the competitor. The overall objective of this study was to investigate the effect of service quality on ...
Show More
-
Research on the Impact of International Crude Oil and International Gold Price on China's Stock Market
Issue:
Volume 8, Issue 1, January 2022
Pages:
20-27
Received:
26 January 2022
Accepted:
16 February 2022
Published:
28 February 2022
Abstract: This dissertation uses the VAR model to research the dynamic relationship between the Chinese stock market, global gold prices and global oil prices. To compare the changes in the correlation between the variables before the financial crisis and the variables after the financial crisis, this dissertation divides the data into two parts, namely the data after the financial crisis and the data before the financial crisis, and then We compare the data analysis of the two parts to obtain the changes in the correlation between variables after the financial crisis. We find that there is no long-term equilibrium relationship between gold, crude oil and the CSI 300 stock index of China, either after or during the financial crisis. However, this dissertation found that during the financial crisis, the relationship between variables changed. In the conclusion part, this dissertation explained the possible reasons for the changes in the correlation between variables from several aspects. At the same time, we compared the actual situation with the theoretical analysis, and we found that after the financial crisis, the actual situation and the theoretical analysis have been different. By studying the potential connections between these variables, we can better formulate policies and give better investment recommendations.
Abstract: This dissertation uses the VAR model to research the dynamic relationship between the Chinese stock market, global gold prices and global oil prices. To compare the changes in the correlation between the variables before the financial crisis and the variables after the financial crisis, this dissertation divides the data into two parts, namely the ...
Show More
